Privacy Policy

Effective Date: September 19, 2025
Last Updated: September 19, 2025

Summit Boutique Hospitality Group d.o.o. (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you use our website www.summit-hospitality.com.

1. Who We Are

  • Company Name: Summit Boutique Hospitality Group d.o.o.

  • Address: Ulica Aleksandra Hondla 2/1, 10000, Zagreb, Croatia

  • OIB: 76650638047

  • Email: info@summit-hospitality.com

We act as the data controller in accordance with the EU General Data Protection Regulation (GDPR).

2. Information We Collect

We only collect personal data that you voluntarily provide through our contact form, such as:

  • Name

  • Email address

  • Phone number (if provided)

  • Message content

We do not use analytics tools, cookies for tracking, or collect payment/billing information.

3. How We Use Your Information

We use the information you provide solely for:

  • Responding to your inquiries

  • Communicating with you about our services

We do not use your data for marketing purposes without your explicit consent.

4. Legal Basis for Processing

We process your data under the following lawful bases:

  • Consent – when you submit a contact form, you consent to us using your information to respond.

  • Legitimate interest – to provide customer support and respond to inquiries.

5. Data Sharing

We do not sell, rent, or trade your personal data.
Your data may only be accessed by our staff or service providers (such as website hosting or email services) strictly for the purposes described above.

6. Data Retention

We keep your personal data only as long as necessary to respond to your inquiry or as required by applicable law.

7. Your Rights

Under GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw your consent at any time

  • File a complaint with the Croatian Personal Data Protection Agency (AZOP)

To exercise your rights, contact us at info@summit-hospitality.com.

8. Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

10. Contact Us

For questions about this Privacy Policy or how we handle your data, please contact us:

Summit Boutique Hospitality Group d.o.o.
Ulica Aleksandra Hondla 2/1, 10000, Zagreb, Croatia
OIB: 76650638047
Email: info@summit-hospitality.com